Refund Policy

EXCHANGE / RETURN POLICY

Eligibility:  

After any purchase you have 7 days to request an exchange. The product shall be unused and in the original condition, the product shall be returned inside the original packing along with the invoice and tags.

Damages and Issues: 

Carefully inspect product when you receive it. If the item(s) is defective or wrong, contact us immediately so that we can address the issue.

Initiating Exchange / Return: 

Send us pictures of pictures of the defective item on + 92 340 39 39 39 7 or email us: info@humagul.pk

We will look at the dispute and make every effort to satisfy our customers.

If your exchange request is accepted, we’ll send you an exchange shipping label, as well as instructions on how and where to send your package. 

Exclusions: 

Shrinked, stitched, discounted/sale items will not be returned / exchanged. Items shipped back to us without first requesting an exchange order.

Exchange Notification:

We will notify you once we receive the exchanged item, after inspection we will inform you whether the exchange of product was approved or not.

Subject to the customer’s choice and product availability, we will be able to issue a replacement (exchange) or reimburse the payment.

Order Cancellation:

To avoid exchange/ return hassle, we may cancel orders for any common reasons: the item is out of stock, found damaged during quality check before shipment to customer, technical errors such as wrong prices or online payment declined.